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MOVING & TRAVELLING

Mail Redirection & Mail Hold

Never miss important letters or bills when you move home or take a holiday.

Mail Redirection

FOR MOVING HOME

Redirect letters and parcels sent to your old address directly to your new home, business, or PO Box anywhere in Australia or overseas.

Standard Rates (Personal):
1 Month $36.00
3 Months $71.00
6 Months $105.00
12 Months (Best Value) $195.00
Apply for Redirection

Mail Hold

FOR HOLIDAYS & RENOS

Keep your mail secure and prevent an overflowing letterbox while you travel, renovate, or take an extended break. Collect everything when you return.

Standard Rates:
Up to 1 Month $36.00
Up to 2 Months $65.00
Hold & Collect Later Included
Apply for Mail Hold

Start Redirection / Hold Application

Frequently Asked Questions

We recommend applying at least 3 business days before you move to ensure our sorting facilities and local posties have active routing rules in place.

You will need 1 primary photo ID (Australian Driver Licence or Passport) showing your name, and documentation showing your connection to the old address (rates notice, utility bill, or lease agreement).

Yes, both letters and standard parcels addressed to your old location are redirected to your new destination address during your active period.